If your phone has internet connectivity problems, Amazon Music may stop working. You’ll need to check the network connection on your phone before streaming playlists from Amazon Music. Open Amazon Music on your phone and start playing music without any issues. If your Prime plan has expired, renew it with your preferred payment method. Step 3: Check the renewal date for your Prime subscription. Select ‘Your Prime Membership’ from the context menu that opens up. Step 2: Click on the ‘Account & Lists’ option at the top right corner. Step 1: Visit Amazon on the desktop and log in with your account details. Here’s how you can check your Amazon Prime subscription status on your computer. That means the Amazon Music app may stop working on your phone when your Amazon Prime subscription expires. While Amazon offers a standalone Music subscription, most users use it as a part of their Amazon Prime plan. Check Amazon Prime Subscriptionīefore you begin troubleshooting, checking the Amazon Prime subscription status is a good idea. We’ve compiled a few solutions to fix Amazon Music App not working on iPhone and Android. When Amazon Music app stops on Android and iPhone, it may frustrate you. Here are the best ways to fix the Amazon Music app not working on iPhone and Android. Although Amazon Music mobile apps are feature-rich, you may run into glitches sometimes. It’s a part of Amazon Prime subscription and has native apps on the mobile, tablet, and Fire TV. Amazon Music is one of the best music streaming services out there.
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